IHOP

Carrie and I went to IHOP on saturday. I was extremely disappointed. Why don't restaurants allow substitutions? Not everyone likes eggs. All I wanted was french toast with bacon and hashbrowns instead of eggs. Is that too much to ask for? Apparantly so. The waitress said no substitutions. I mean for real. Almost every item on the menu has eggs but they don't allow substitutions. What ever happened to customer service?